Dear Customer,
Welcome to our Customer Relationship Management application, designed to enhance your experience with our services.
Here's what you can expect:
Data Usage Tracking: Easily monitor how much data you have downloaded and uploaded since your last connection to our server.
Internet Package Management: Request changes to your internet package directly from the app, making it convenient to tailor your plan to your needs.
Router Connectivity Test: Use the "Router Connectivity Test" feature to check if your WiFi signal is functioning correctly from your router to your device. If there are issues, the app will provide you with solutions.
Support Ticket System: Open a "Support Ticket" for any assistance you require. You can also communicate directly with our technical team via messaging, eliminating the need to call our office.
Bill Payment: Pay your monthly bill effortlessly through our app using the bKash payment gateway, with no additional fees.
Payment History: Access your payment history at any time for a clear record of your transactions.
Notifications: Stay informed about any internet disruptions, special offers, or important news through notifications posted on the app.
Service Access via Mobile Data: Continue to use our services through the app even on mobile data. If your connection is cut due to an unpaid bill, you can quickly pay via the app using mobile data or any internet connection, and your service will automatically reconnect.
Client Support & Ticket System: Even if you're completely disconnected from our internet, you can open a support ticket using mobile data through our "Client Support & Ticket System." Our support team will promptly address and resolve your issues.
We're committed to providing you with a seamless and efficient user experience. Enjoy the convenience and control our app offers!
Tags : Beauty
