Airtel Tribe: Your One-Stop Shop for Retailers
Airtel Tribe is designed to streamline the operations of retailers, offering a comprehensive platform to manage both customer service and their own accounts with Airtel. The Retailer Tribe App is a powerful tool that empowers retailers to efficiently handle a variety of customer services, including new customer registration, editing existing registrations, SIM swaps, Mobile Number Portability (MNP), airtime/bundle purchases, AM cash in/out, bill payments, and EVD/AM transfers for other retailers.
In addition to customer service, the app allows retailers to manage their own Airtel accounts seamlessly. Retailers can view and edit their profiles, manage stock requests, purchases, and updates, view their sales hierarchy, reset AM/EVD pins, unlock accounts, access agent loans, and conduct banking services directly from the app. The application provides detailed insights into transaction history, commissions earned, and overall performance on Airtel services. Retailers can also perform self-service tasks and submit service requests to Airtel directly through the app. Furthermore, the app supports the listing of key training notes, surveys, and manages digital notices for retailers, ensuring they stay informed and up-to-date.
The Airtel Tribe App is available in both English and French, catering to Airtel's operations across Africa. Its user-friendly interface makes it an essential tool for enhancing business productivity among retailers.
What's New in Version 2.28.0
Last updated on Oct 9, 2024
The latest version, 2.28.0, includes minor bug fixes and improvements. Ensure you install or update to the newest version to experience these enhancements!
Tags : Business
