Microsoft is now requiring Xbox users in the UK to verify their age to maintain access to all social features on the platform.
This measure aligns with the UK’s Online Safety Act, though Microsoft plans to expand similar changes globally in the coming months.
Initially, the verification applies only to accounts flagged as belonging to UK users aged 18+. Currently optional, the process will become mandatory in early 2016. Unverified accounts will lose access to "Looking for Group" and custom clubs, restricting communication to voice, text, parties, and game invites. Interactions with user-generated content (like the Activity Feed) will be limited to Xbox friends only. Twitch broadcasting and Discord integration will also be disabled.
"Age verification ensures we deliver age-appropriate experiences while maintaining community safety," Microsoft explained in a recent Q&A. "UK-based Microsoft accounts may need to verify through Yoti—a secure third-party service—whether activating a new account or using an existing one."
Yoti joins other UK-compliant age-check services adopted by platforms—from adult sites to social networks like Reddit and Bluesky—following recent regulatory updates.
Xbox outlines four verification methods: a live selfie, mobile number (linked to carrier data), credit card, or scanned government ID (passport, driver’s license, or national ID).
"Unverified users retain all purchases, achievements, and gameplay access," emphasized Kim Kunes, Xbox’s VP of gaming trust and safety. "However, we recommend completing this one-time step now to prevent future social feature disruptions."
Kunes added: "We’ll refine this system based on UK implementation before expanding globally. Other regions should expect comparable processes soon."
As the first major console platform to address the UK law, Xbox’s approach likely foreshadows upcoming requirements from PlayStation, Nintendo, and other gaming companies.
